Hatch Africa Privacy Policy

At Hatch Africa, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, platform, and services. By using our services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Details: Name, gender, phone number, and geographic location.

  • Transaction Data: Details of your orders, payments, and account activities.

  • Usage Information: Data about how you interact with our website or app, including IP address and device information.

  • Communication: Any information you provide when contacting us or responding to surveys.

2. How We Use Your Information

We use your personal information to:

  • Provide and improve our services.

  • Process your orders and payments.

  • Communicate with you about your account, updates, and promotions.

  • Ensure the security of our platform and detect fraudulent activities.

  • Comply with legal and regulatory requirements.

3. Sharing Your Information

We do not sell your personal information. However, we may share your information with trusted third parties:

  • Service providers who assist in operating our platform.

  • Regulatory authorities, if required by law.

  • Business partners, in cases of mergers, acquisitions, or similar transactions.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

5. Your Rights

You have the right to:

  • Access, update, or delete your personal information.

  • Withdraw your consent for data processing.

  • Request a copy of the personal information we hold about you.

  • Lodge a complaint with a relevant data protection authority.

6. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse.

7. Cookies

We use cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

8. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these websites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
Email: info@hatchafrica.co